Getting help
For help with your Nami account, sign in to the app and use Settings → Feedback. This is the current support route built into Nami. A public support email is being prepared before the public launch; no email address is published here until one is confirmed.
Frequently asked questions
How do I sign in?
Nami uses Google Sign-In. Choose the Google account you want to use for Nami. If sign-in does not complete, check your internet connection, confirm that Google Play services are available and up to date on your device, then try again.
How do goals and tasks work together?
Create a goal, then add tasks or sub-goals that move it forward. Nami keeps the work connected so you can return to your next step from Today.
Why attach a focus session to a task?
The focus timer records time against the task you selected. When you stop a session, Nami uses the recorded time and efficiency score to contribute context to progress and analytics.
Why did I not receive a reminder?
Check that reminders are enabled in Nami and that your device allows notifications for the app. Local reminders also depend on your device remaining able to deliver scheduled notifications.
How do I delete my account?
In the authenticated app, open Settings, then Account, and choose Delete account. This removes the account and its associated Nami data. Read the Privacy Policy for details.
Privacy
Read the Nami Privacy Policy to understand the information Nami processes to provide the app.